BBB Accredited Business, ONETA Company, delivers stellar service and gives back to the community it calls home.
By: Kelly Trevino
ONETA Company – the umbrella company of Pepsi Cola Bottling Company of Corpus Christi and Victoria, Everest Water and Coffee, Sunrise Vending and Canteen Vending Victoria – specializes as a complete beverage and vending provider. The local, family-owned business is proud to be 100-percent woman-owned. This year, the Pepsi Cola Bottling Company franchise is celebrating its 40th year in Texas.
President Julia Koch grew up in the family business. Her family moved their Pepsi business from Ohio to Texas in 1977. She gained hands-on experience in all aspects of the operation, starting out in customer service and then advancing to inventory, equipment, services, marketing and the online business. Today, Julia; her sister, Kim Koch; and her sister-in-law, Stephanie Koch Wilson, are the owners of the independent franchise of Pepsi Cola. Family ownership helps them to make in-house decisions for what’s best for their business.
Serving a diverse customer base from restaurants and refineries to homes and groceries, ONETA Company and its subsidiaries provide consumers with all their beverage needs:
• Bottled water
• Sports drinks
• Fresh-pressed juices
The addition of the vending companies in the 1990s helped expand their business reach, as well as diversify their product offerings to include healthier options that consumers crave.
With more than 150 employees in the Coastal Bend, the people and the community play a strong role in the business. “Our employees are very dedicated,” Julia said. Losing only one day of business in Corpus Christi after Hurricane Harvey demonstrated the commitment and determination of the team. Employees worked up until the 11th hour before Harvey and were back first thing Monday morning to service the area.
Customers also came together after the tragedy to show compassion for the Coastal Bend community. “We are thankful for our customers,” Julia said. “During the hurricane, we were blown away by some of the generosity we saw.” ONETA Company made donations to Hurricane Harvey relief, as well as sold bottled water at cost for customers wishing to make donations of their own.
As a small, local business, Julia believes it’s important to be an active member of the community. “It’s the people that make the Coastal Bend so special – the warmth and the friendliness. We believe to be a good part of the community, you need to give back. That should be a part of being a good business.” The product and monetary donations to local charities and organizations such as the Food Bank, CASA and American Cancer Society, just to name a few, demonstrate their commitment to the communities where they live and work.
A “total beverage company” proudly accredited with the Better Business Bureau serving the heart of Texas, ONETA Company and its subsidiaries believe in delivering good service and good pricing locally.
As a proud accredited business, they use the BBB brand to help build trust between their business and their consumers. According to Marketing Director Ana Duda, “We are very proud to put our [BBB] sticker on our door. It validates us.”
For more information, call 361-852-4991 or visit www.bbb.org/central-texas.
Coprid/bigstock.com, Keith Homan/bigstock.com